how many freaking people are trying to call tmobile at 11pm?? come on... you're going to put me on hold for 45 minutes after misdirecting me twice? I asked for the sidekick dept., not the blackberry dept, cust. svc. idiot. and then you, mr. blackberry.. if i tell you i need the sidekick dept, don't freakin' send me back to general cust. svc. Why must i constantly deal with incompetence?? URGH!
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You're not really surprised, are you? ARE you?! They've got your money, honey... they're not going to spend it on customer service, for crying out loud. That seems to be the malady of the modern world...(sigh).
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